Trackers

Trackers Overview

Trackers serve as a comprehensive monitoring system for shipment updates in the PackageX platform. While trackers are automatically generated when creating shipments through PackageX APIs, you can also manually create trackers for external shipments using valid tracking numbers.

# Tracking Capabilities

PackageX offers two distinct tracking scenarios:

# PackageX Generated Shipments

When shipments are created through PackageX, trackers provide complete visibility including:

• Detailed sender and recipient information
• Precise address data
• Comprehensive status updates
• Real-time location tracking

# Third-Party Shipments

For shipments created outside PackageX, trackers provide standardized tracking with some limitations due to privacy and data restrictions:

For example, information about the sender and recipient might not be complete, and addresses might be obfuscated. Typically, shipping providers only provide city-level granularity, not street address granularity, for third-party trackers.

# Object IDs

All tracker identifiers are prefixed with track_ to provide clear object type identification across the API. For example: track_czhgjrk5JaVvyATPDbyURp